Privacy Policy Last updated: 24/02/2024
We at Etheric Surge are dedicated to safeguarding your Personal Data and ensuring your privacy.
This Privacy Policy has been crafted to inform you about how we handle, collect, store, and utilize the information you provide in connection with the website (the “Website”).
We pledge to adhere to the following principles:
•To maintain transparency regarding the collection and processing of your Personal Data:
We are committed to keeping you thoroughly informed, enabling you to make educated decisions regarding the use of your Personal Data on our Website or when engaging with a third-party trading platform. To achieve this, we employ various strategies and methods to provide you with relevant information on how your Personal Data is processed, ensuring it is communicated accurately and promptly.
Additionally, if we determine that you need specific information, we will ensure it is provided to you at the right time and place.
We are also eager to address any questions you might have and to offer any clarifications you require, within legal constraints. For this purpose, you can reach out to us by sending an email to the following address: support@
•To handle Personal Data about you solely for the purposes detailed in the Policy:
The purposes for which we may process Personal Data about you include, among others, to make the Website accessible to you andprovide you with a connection to third-party trading platforms (the “Services”), to elevate the user experience on the Website, enhance the Services (including the Website), safeguard Our rights and interests, carry out business and administrative activities that support the delivery of the Services to the Website users, and/or to comply with any legal and/or regulatory requirements.
Furthermore, We will process Personal Data about you to better understand your personal needs and preferences.
• To dedicate substantial resources to uphold your rights regarding Personal Data about you:
We invest considerable resources to enable you to exercise your rights as a data subject. Thus, you may contact Us at any time to review Personal Data about you, request amendments, deletion, restrict its use for specific purposes or altogether, or have it transferred to you or a third party. We will comply with your requests in accordance with the law.
•To safeguard Personal Data about you:
While We cannot guarantee absolute protection of the Personal Data about you, We assure you that We employ and will continue to employ a comprehensive range of strategies and measures aimed at ensuring the Personal Data about you is protected.
Our Complete Privacy Policy
1. The Scope?
This Policy outlines the type of Personal Data the Company collects about individuals, and how it is collected, utilized, shared with third parties, secured, processed, etc.
In this Policy, “Personal Data” pertains to any information relating to an identified or identifiable individual. An identifiable individual is one who can be recognized, directly or in conjunction with additional information that We possess or have access to.
In this Policy, the “processing” of Personal Data involves any operation or series of operations performed on Personal Data, including collection, recording, organization, structuring,storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction of Personal Data.
Our Services cater to a broad audience and are not intended for individuals under the age of 18. We do not intentionally gather or request information from anyone below 18 years old or knowingly permit such individuals to access our Services. If it comes to our attention that we have collected information from a minor, we will promptly take appropriate measures to erase such data.
2. When Do We Gather Personal Data About You?
We gather Personal Data about you whenever you engage with the Services, utilize our service channels, or browse the Website. Sometimes, you will directly provide us with Personal Data, while at other times, we will collect data by observing and analyzing your interaction with our Services and/or our service channels or by receiving your information from our third-party partners.
3. No Requirement To Provide Personal Data To The Company And Its Consequences
You are under no obligation to furnish us with any Personal Data. However, in certain cases, withholding such Personal Data might hinder us from offering you the Services, restrict your use of the Website, and/or cause disruptions in the functionality of the Services and the Website.
4. What types of Personal Data do We collect? Personal Data We collect upon each visit to the Website:
This includes online activity logs, traffic details (including, but not limited to, IP address, time and date of access, web and mobile pages visited, language preferences, software crash reports, and browser type), and information about the device used. Some of this data may not personally identify you, thus not qualifying as Personal Data.
Personal Data We obtain from you: any Personal Data you voluntarily provide to us when engaging with a third-party trading platform through Etheric Surge.
Personal Data You Provide for Third-Party Trading Platforms: This encompasses your full name, phone number, and email address.
5. Objectives for Processing Personal Data and Their Legal Basis
Our Company processes your Personal Data for one or more purposes detailed in this section, each with an appropriate legal basis.
We will only process your Personal Data when a legal basis is present. The potential legal grounds for processing your data include:
- You have provided consent for processing your Personal Data for specific purposes. This is applicable when you enter your details on our Website, allowing us to share them with a third-party trading platform.
- Processing is necessary to serve the legitimate interests pursued by our Company or a third party, such as enhancing our services or managing legal claims.
- Processing is essential for adhering to a legal obligation that our Company must fulfill.
If you need further clarification on how processing your Personal Data serves the legitimate interests of Etheric Surge or a third party, do not hesitate to contact us via email at any time.
Below, we provide an overview of the purposes for processing your Personal Data and the legal foundations supporting these actions:
Objective | Legal Justification | |
1 |
Facilitating your request to share information with third parties to enhance digital trading opportunities We may gather your Personal Data to share with third parties if you have expressly requested us to do so. |
You have consented to the processing of your Personal Data for specific, identified purposes. |
2 |
Addressing your inquiries, requests, or grievances We process your Personal Data to effectively respond to any inquiries you may have regarding your use of the Services. |
Processing is required for the legitimate interests pursued by the Company or a third party. |
3 |
To meet legal requirements or adhere to judicial or administrative mandates We handle your Personal Data to fulfill Our various legal obligations. |
Processing is essential for adhering to a legal obligation that the Company is bound by. |
4 |
To enhance Our Services We might utilize your Personal Data to refine Our Services. This includes, among other things, any crash logs or malfunction reports related to the Services. |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
5 |
To deter fraudulent or improper use of Our Services |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
6 |
To execute and sustain various operations supporting Our Service offerings Such tasks encompass back-office functions, business development endeavors, strategic decision-making, oversight mechanisms, and more. |
Processing is necessary to serve the legitimate interests pursued by the Company or a third party. |
7 |
To conduct analysis, including statistical evaluations We utilize various analytical tools (including statistical methods) to guide our decision-making on numerous matters. |
Processing is necessary to serve the legitimate interests pursued by the Company or a third party. |
8 |
To safeguard Our and third parties' interests, rights, and assets, including initiating, exercising, or defending legal claims We may process your Personal Data to protect Our interests, rights, and assets, or those of third parties, in accordance with any law, regulation, or agreement, including any of Our terms and conditions and policies. |
Processing is necessary to serve the legitimate interests pursued by the Company or a third party. |
6. Transfer Of Personal Data To Third Parties
Etheric Surge may also disclose your Personal Data to third parties that assist us with services like storage and hosting, IP address information, user experience analysis, and research, along with analytical, technical, and diagnostic support.
Furthermore, if you specifically request it, we can forward certain Personal Data about you to third-party trading platforms. In such instances, we'll share the Personal Data you provide for this purpose with these third parties, and their handling of your data will be governed by their privacy policies. We may engage with several third-party trading platforms in this context.
Etheric Surge may also share your Personal Data with affiliated entities and business partners that provide us with resources to enhance and elevate the quality of services and products we offer to our users.
Etheric Surge may disclose your Personal Data to governmental, local, official, and regulatory bodies, as well as if such disclosure is necessary to safeguard our and third parties' interests, rights, and assets, including the initiation, exercise, or defense of legal claims.
Additionally, we might share your Personal Data with potential buyers, investors, or lenders of Etheric Surge or any company within our group, or in the event of a similar transaction (including asset sales of Etheric Surge or any company within our group), and/or in connection with any merger, reorganization, consolidation, or bankruptcy of Etheric Surge or any company within our group.
7. Cookies and Third-Party Services
We might utilize certain third-party services, such as analytics companies or advertisement providers on our website, which may also use cookies or other technologies. Their practices and policies will govern these technologies.
A cookie (a small text file) is installed on the device through which you visit or access the website. These cookies enable the collection of information about you and your behavior, in order toenhance your experience, remember your preferences and settings, and tailor products and services that might capture your interest. Cookies can also be utilized to gather statistics and conduct analytics.
We may employ session cookies, which are temporarily downloaded to your device and expire when you close your browser, alongside persistent cookies that remain on your device after you leave the site, helping Etheric Surge recognize you as a returning visitor.
Types of cookies:
The cookies we utilize are categorized based on their function, as follows:
Type of Cookie | Purpose | Additional Information |
Strictly Necessary Cookies |
These cookies are crucial for you to navigate the website and utilize requested features. They facilitate the provision of our content, products, and services that you have requested. Such cookies are vital in helping your device download or stream information, allowing you to navigate the website, utilize its features, and revisit previously accessed pages. |
These cookies gather personal data such as your username and last login date, identifying you as logged into Etheric Surge. These cookies vanish once you shut down your web browser (session cookies). |
Functionality Cookies | These cookies recognize you when you revisit the Website, allowing us to remember your selections and preferences. | These cookies persist even after you close your web browser, lasting until they reach their designated expiration time. |
Performance Cookies | These cookies provide aggregated statistics on the Website's performance, helping us test and enhance it to offer an improved user experience. They also enable us to perform analytical functions on the Website. |
These cookies gather anonymized data not linked to any identified or identifiable individual. The lifespan of these cookies varies; some disappear when you close your browser, while others remain indefinitely. |
Managing and Deleting Cookies
You can adjust your browser settings to block and remove certain or all cookies. Below are links to instructions for doing so in some of the most widely used web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that altering these settings may affect some or all functionalities of the Website, potentially hindering their intended performance.
ONLINE TRACKING NOTICE
AT THIS TIME, THIS SERVICE DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
8. Retention Of Personal Data About You
Etheric Surge will maintain your Personal Data for the duration necessary to achieve the purposes outlined in this Policy or longer if required by applicable laws, regulations, or directives.
Your information will be shared with third-party trading platforms for a period of 12 months, with the option for an additional 12 months subject to our consent.
To ensure Personal Data is not retained longer than necessary, we conduct periodic reviews to determine if any Personal Data can be securely erased.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your Personal Data may be transferred to countries outside your jurisdiction or to international organizations. Etheric Surge will implement suitable safeguards to protect your Personal Data, ensuring enforceable data subject rights and effective legal remedies are in place.
For residents of the EEA (European Economic Area), rest assured that these safeguards will be in effect if any of the following conditions are satisfied:
- The transfer is directed to a third country or an international organization that the EU Commission has determined provides a sufficient level of protection for Personal Data, as per Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council, dated 27 April 2016 (the "GDPR").
- The transfer is conducted in accordance with a legally binding and enforceable agreement between public authorities or bodies, as stipulated by Article 46(2)(a) of the GDPR; or
- The transfer complies with the standard data protection clauses adopted by the EU Commission, as outlined in Article 46(2)(c) of the GDPR. You can review these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
You can request further information about the measures [Etheric Surge] employs to safeguard your Personal Data transferred to a third country or international organization by sending an email to the following address: support@
10. Protection Of Your Personal Data
We apply suitable technical and organizational measures to ensure a high level of security for Personal Data, considering the risks posed by processing, particularly from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data that is transmitted, stored, or otherwise processed.
While we strive for accuracy, [Etheric Surge] does not guarantee error-free performance in protecting your Personal Data and will not be liable for any indirect, incidental, consequential, or punitive damages related to the use or release of your Personal Data. This includes, but is not limited to, the disclosure of Personal Data due to transmission errors, unauthorized third-party access, or other causes beyond our reasonable control.
Due to legal or other obligations beyond our control, we may be required to transfer your Personal Data to third parties.such as governmental bodies. In these situations, our ability to safeguard your Personal Data with these third parties is somewhat restricted.
Transferring Personal Data over the internet involves certain risks. Consequently, Etheric Surge cannot guarantee the security of your Personal Data when it's being transmitted online to us.
11. Links To Websites of Third Parties
Our Website might contain links to third-party websites and/or applications. Etheric Surge does not manage these sites or apps, nor do we oversee the collection and processing of your Personal Data by them. Therefore, we cannot be held accountable for their operations or their privacy and data protection practices. This Policy does not extend to any actions carried out through these websites and/or applications.
When you visit these third-party websites and/or applications, we strongly advise you to thoroughly review their privacy policies before engaging with them or sharing any of your Personal Data.
13. Your Rights Regarding Your Personal Data
Generally, you are entitled to request confirmation from us about whether we are collecting Personal Data about you, to review such data, to make corrections if needed, and to request the deletion of Personal Data that we no longer need. You may also limit your consent to specific types of processing of your Personal Information.
If you are an EEA resident, please review the section below:
You are granted the following rights concerning your Personal Data. To exercise these rights, please send a request to the following email address:
Right of access
You are entitled to receive confirmation from Etheric Surge about whether we are processing Personal Data about you. If we are, you have the right to access that Personal Data and obtain the following information:information: (1) the objectives of processing; (2) the types of Personal Data involved; (3) the recipients or categories of recipients who have been or will be given access to the Personal Data, especially those in countries outside the European Economic Area (EEA) or international bodies; (4) if feasible, the intended duration for storing the Personal Data, or, if not, the criteria used to establish that duration; (5) the right to request from the Company correction or deletion of Personal Data or restriction of processing, or to object to such processing; (6) the right to file a complaint with a supervisory authority; (7) if the Personal Data wasn't collected directly from you, any available details regarding its source; (8) the presence of profiling; and (9) if Personal Data is transferred to a country outside the EEA or to an international organization, the appropriate protections for the transfer.
The Company will supply a copy of the Personal Data being processed and may charge a reasonable fee for additional copies requested by you. If you make the request electronically, and unless otherwise specified by you, the information will be provided in a commonly used electronic format.
The right to obtain a copy of the Personal Data shall not negatively impact the rights and freedoms of others. Therefore, if fulfilling the request infringes on others' rights and freedoms, the Company may limit or decline your request.
Right to Rectification
You have the right to have the Company correct any inaccurate Personal Data about you. Considering the purposes of processing, you also have the right to have incomplete Personal Data about you completed, including through providing an additional statement.
Right to Erasure
You can exercise this right when: (a) the Personal Data is no longer necessary for the purpose it was collected or processed; (b) you withdraw your consent on which the processing is based and there is no other legal basis for the processing; (c) you object at any time, on grounds related to your particular situation, to the processing of Personal Data about you based on our legitimate interests or those of a third party, and no overriding legitimate grounds exist for the processing; (d) you object to the processing of Personal Data about you for direct marketing purposes; (e) thePersonal Data has been unlawfully processed; or (f) the Personal Data concerning you must be erased to comply with a legal requirement under European Union or Member State law to which the Company is accountable.
This right does not apply if the processing is necessary (a) to comply with a legal obligation that mandates processing under European Union or Member State law to which the Company is bound; or (b) for the establishment, exercise, or defense of legal claims.
Right of restriction of processing
You are entitled to request that the Company limit the processing of your Personal Data if any of the following conditions are met: (a) you dispute the accuracy of the Personal Data, allowing the Company time to verify its accuracy; (b) the processing is unlawful, and you oppose the erasure of your Personal Data, opting instead for restricted use; (c) the Company no longer requires your Personal Data for processing purposes, but you need it to establish, exercise, or defend legal claims; (d) if processing your Personal Data is necessary for the legitimate interests pursued by the Company or a third party, unless we can demonstrate compelling legitimate grounds that outweigh your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims; or (e) if your Personal Data is processed for direct marketing purposes, including profiling, as it relates to such direct marketing.
If you have requested the restriction of processing your Personal Data, such data, aside from storage, will only be processed with your consent or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of significant public interest of the European Union or a Member State.
Right to Data Portability
You have the right to receive your Personal Data, which you have provided to the Company, in a structured, commonly used, and machine-readable format. Additionally, you have the right to transfer that data to another entity if the processing is based on your consent or a contract to which you are a party, and if the processing is automated.
When exercising your right to data portability, you have the option to transfer your Personal Data directly from Etheric Surge to another organization, as long as it is technically feasible. This right does not interfere with your or the Company's rights concerning data deletion. Furthermore, using this right should not adversely impact the rights and freedoms of others.
Right to Withdraw Consent
You may retract your consent to process your Personal Data at any time, without affecting the legality of any processing that occurred before your withdrawal.
Right to Object
You have the authority to contest the processing of your Personal Data at any moment, particularly if it pertains to your unique circumstances, and when the processing is based on the legitimate interests of Etheric Surge or a third party. This encompasses any profiling related to these interests. Upon your objection, we will cease processing your Personal Data unless we can present compelling legitimate reasons for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
Additionally, you hold the right to oppose the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to lodge a complaint with a supervisory authority
You are entitled to file a complaint with a supervisory authority established by a Member State to protect the fundamental rights and freedoms of individuals regarding the processing of Personal Data within the European Union.
Your rights regarding Personal Data as detailed in this section 13 may be limited by European Union or Member State law to which Etheric Surge is subject.
We will provide the information requested in accordance with your rights outlined in this section 13 without unnecessary delay and in any case within one month of receiving the request. This period may be extended by an additional two months if necessary, considering the complexity and number of requests. We will inform you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested according to your rights outlined in this section 13 will be provided free of charge, unless otherwise specified in this section 13. Where requests are manifestlydeemed unfounded or excessive, especially if they are repetitive in nature, we reserve the right to either (a) impose a reasonable fee, reflecting the administrative costs involved in providing the requested information or communication, or (b) decline to fulfill the request.
Etheric Surge may ask you to provide additional information necessary to verify your identity to process your request in accordance with your rights outlined in this section 13, if we have reasonable doubts regarding the identity of the individual making the request.
12. Amendments to This Policy
We may update this Policy from time to time. Whenever changes are made, we will inform you by publishing the revised Policy on the Website. Additionally, for significant updates, we will make efforts to notify you through channels we consider effective for this purpose and by posting a notice on the Website. Unless otherwise specified, all amendments will take effect once the updated Policy is published on our Website.